Our client, who operates in the food and retail industry, is currently looking to recruit an Operations Manager to be responsible for ensuring that all operations are carried out in an appropriate and cost-effective way, while monitoring and improving operational systems, team performance, processes and securing best practices. the successful canditate will oversee the organization’s quality standards are carried out and complies with health and safety regulations. The position operates within the premises of the office, shop premises and kitchen/warehouse. It may include occasional travels (local and international events, meetings with suppliers and business partners etc.).

Positions Duties and Responsibilities 

• Ensure all operations are carried on in an appropriate, cost-effective way and improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency, including ensuring proper maintenance of the equipment (machines, facilities etc)
• Ensuring compliance with the health and safety regulations
• Set strategic and operational objectives and make decisions to execute in alignment with other departments heads
• Examine financial data to set budget and improve profitability
• Perform quality controls and monitor production KPIs: food quality, hygiene, health, safety and customer service
• Train, develop, coach and monitor team members performance
• Keep up-to date with local and international trends and developments in the sector and represent the company on relevant events

Position’s Requirements

• Bachelor’s Degree in Business, Operations Management or any other related field
• At least 5 years of work experience as an Operations Manager or similar role in the food/restaurant industry
• Excellent understanding of organizational effectiveness and operations management,
• Experience budgeting and forecasting,
• Familiarity with business and financial principles,
• Leadership ability,
• Outstanding organisational skills,
• Excellent communication skills,
• Thorough understanding of health and safety, food hygiene, licensing and employment law
• Computer literate,
• High adaptability to acquiring new knowledge and systems
• Good knowledge of POS, delivery platforms, staff sheduling, MS Office Word & Excel, Timesheet and Process Management tools

Annual Salary

26k – 32k gross

Tagged as: Food and retail, Horeca, Operations Manager