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Technical Onboarding Officer, Nicosia (Hybrid) – TOO/02/24

Our client, a digital economy platform, is currently looking to recruit a Technical Onboarding Officer for their Marketplace product. This person will be part of the team that handles the onboarding of clients and will provide technical assistance to the rest of the team and other parts of the onboarding process.

Position’s Duties and Responsibilities

  • Troubleshooting of software issues that may occur and liaising with the software vendors to resolve them.
  • Assisting and advising client developer teams in integrating their software with the platform through the use of REST APIs.
  • Responsible for writing requirements and overseeing the creation of new tools that will assist the Onboarding Team and make process more efficient.
  • Day to day tasks will also include leveraging the candidate’s technical skillset to assist on Onboarding Team in various ways.

Position’s Requirements 

  • Holding a degree in computer science, computer engineering or any other related field
  • Excellent written and spoken knowledge of the Greek and English languages
  • Work well as part of a team and excel in collaboration.
  • At least 3 years of relevant experience
  • Good communication skills and etiquette as the role will require speaking with external partners.
  • Fast thinker, out-of-the-box thinking to provide solutions to problems that arise.
  • Familiarity with Jira ad tracking work and projects using such tools.
  • Knowledge of Project Management and/or overseeing the development of a product will be considered as an advantage.
  • Broad knowledge of various technologies and being up-to-date on technological trends.
  • Be able to use REST APIs either in simple scripting and in tools like Postman.
  • Excellent knowledge of Data Handling and Manipulation using simple tools like Text Editors, Excel, etc or scripting, for the purpose of extracting the desired data from large volumes.

Benefits

  • 13th Salary
  • Hybrid working model
  • Provident Fund
  • Medical Insurance

Working hours

  • Monday to Thursday: 8:30 – 16:30 (flexible)
  • Fridays: 8:30 – 14:30

Tagged as: client onboarding, digital platform, Technical Onboarding Officer

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