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Technical Support and Operations Lead, Nicosia (Hybrid) – TSO/02/24

Our client, a dynamic and innovative Technology company is currently looking to recruit a Technical Support and Operations Lead to join their team in Nicosia. If you are passionate about technology and finding creative solutions, then this opportunity might be for you!

Position’s Duties and Responsibilities

  • Provide technical guidance and mentorship to team members.
  • Develop and implement operational strategies and best practices.
  • Respond to and lead teams during operational crises.
  • Contribute to the administering of all software support systems including user administration.
  • Work with management to develop Key Performance Indicators (KPIs) for the systems and tools administered by the team.

Position’s Requirements

  • Bachelor’s degree in Cmputer science, Electrical and Computer engineering, or any other related field.
  • Master’s degree will be considered as an advantage.
  • 3+ years proven track record in a similar position.
  • Prometheus Certified Associate (PCA) preferred.
  • Certified Kubernetes Administrator (CKA) will be considered as an advantage.
  • Experience with log, metrics, or trace observability.
  • Experience with Kubernetes and/or container orchestration.
  • Experience with Identity and Access Management (IAM).
  • Excellent written and verbal communication skills in both Greek and English.
  • Excellent analytical and problem-solving skills.
  • Demonstrated efficiency in time management, and task prioritisation.


  • Competitive salary
  • Private health care
  • Pension fund
  • Hybrid working model
  • Work with latest technologies
  • Agile work environment
  • Bi-weekly sprint reviews with snacks
  • Unlimited freshly brewed coffee

Tagged as: information technology, Information technology industry, Technical Support and Operations Lead

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